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Post by danimatian on May 13, 2010 4:12:04 GMT -5
Will we need to resubmit old approved problems or will the issue with the renames and AKAs not working fix everything?
I know we pinpointed it started happening 17 months ago, but I approved some older problems than the 17th month mark, so I was planning on going through my own resolves and re-opening and re-approving them once the problem is fixed so all those places work correctly.
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Post by Joe Goldberg on May 13, 2010 11:57:22 GMT -5
I believe that they should automatically be re-processed. I went through the database and "un closed" the affected Problems, so they should have been sent back to the "Pending" queue to be re-processed. Will you please check on one or two and make sure they got fixed?
Thanks! Joe
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Post by danimatian on Jun 1, 2010 3:55:55 GMT -5
I think we got them all. There were more than the date cutoff mark but I went through my resolved ones and got the rest that I noticed
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